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Payment and Insurance Information
AHOS accepts the following forms of payment:
Mastercard, Visa, Cash, Check, or CareCredit. Payment is due in full at time of service.
Do we take payment plans?
AHOS does not take payment plans, however, we do participate with CareCredit. CareCredit is a medical credit card which offers convenient, low minimum monthly payment plans for healthcare not covered by insurance. With CareCredit, you can start treatment immediately and pay over time with low minimum monthly payments. The plan has no annual fees, and offers both no-interest and low-interest plans.
As long as you pay the low minimum monthly payment each month when due, and the balance in full by the end of the six month term, no interest will be charged on your treatment cost. To learn more about CareCredit, call (866) 893-7864 to reach a customer service representative. To apply, you may either call (800) 365-8295 and follow the prompts, or go to www.carecredit.com.
Do we give quotes over the phone?
We can sometimes give a rough estimate, but we do not give quotes without an initial consultation. Although most surgical procedures are fairly straightforward, there are occasions when one extraction is more complicated than another due to the level of impaction, proximity to nerves, or the level of sedation desired by a patient. Until the doctors have had the opportunity to examine the patient and x-rays, it is impossible to predict the exact cost of a procedure. Once the patient has been examined, he or she will be given the cost estimate prior to any treatment or procedure being done.
What type of insurance do we accept?
Although we offer surgical services, Alamo Heights Oral Surgery is a dental practice, and only participates with dental insurance plans. A list of the insurance plans we are in network with is provided below.
In-Network Plans
Aetna PPO
Aetna Federal
Ameritas
Blue Cross Blue Shield Dental PPO
Cigna PPO
Delta Dental PPO
DHA
Dental Select
Dentemax
GEHA
Guardian
Humana PPO
MetLife PPO, PDP+
MetLife Federal
Principal Financial
Sunlife
UMR
United Healthcare PPO
*We accept Medicaid patients with MCNA, Dentaquest and United Healthcare Medicaid
*We are currently not In-Network with the HMO versions of any of the listed plans or Medicare supplemental plans
Out-of-Network Plans
Assurant
Humana Federal
Humana Medicare
Tricare
United Healthcare Medicare Plans
United Concordia
Our office does not accept third party insurances such as Gilsbar, etc.
What does it mean to be "Out-of-Network"?
If you have an insurance plan that is not listed above or as Out-of-Network, it does not mean that you will get no insurance coverage. If your insurance is In-Network, they pay a percentage of the cost of the treatment based on a previously contracted rate between the insurance carrier and the doctor. If you are Out-of-Network, your company may still pay a percentage of the cost, only the percentage will be applied toward the doctor’s listed fee for a procedure, not the contracted rate between the insurance company and the provider.
What happens if a patient is Out-of-Network or has a policy that is not listed?
In the case of an Out-of-Network plan, we collect payment from the patient in full before services are rendered. However, we will file all claims for the patients, even if it is for an Out-of-Network plan. Many times, insurance companies will retroactively cover the patient’s treatment even when it has come from an out of network provider. Reimbursements sent by the insurance carrier are returned to the patient immediately upon receipt.